LudoWins - Data Safety & Account Deletion Policy

Effective Date: 02/06/2025

Data Collection & Usage

Does LudoWins collect or share any user data?

Yes, LudoWins collects user data to enable core gameplay features and improve user experience. No data is shared with third parties.

Is user data encrypted in transit?

Yes, all user data is encrypted using HTTPS.

Can users request account and data deletion?

Yes, users can request deletion of their account and associated data.

Types of Data Collected

  • Personal Info: Yes (for account creation and profile management)
  • Email Address: Yes (for login and support)
  • Username: Yes (for in-game identification)
  • Profile Picture: Optional (for avatars)
  • App Activity: Yes (for game progress and rewards)
  • Device IDs: Yes (for security and analytics)
  • Financial Info: Yes (for in-app purchases and balances)
  • Crash & Performance Logs: Yes (for app debugging)
  • In-App Messages: If enabled (for communication)

Account Creation Methods

  • Username & Password
  • OAuth via Google (if supported)

Data Retention & Security

  • All user data is encrypted in transit.
  • Data is retained only as long as required for functionality, legal, or security needs.
  • Aggregated or anonymized data may be kept for analytics.

Delete Your LudoWins Account

To delete your LudoWins account and associated data:

What Will Be Deleted:

  • LudoWins account (email, username, profile)
  • Game progress and rewards
  • Messages (if applicable)
  • Session/device data

What May Be Retained:

  • Legal financial records (e.g., purchases) for up to 6 months
  • Aggregated or anonymized data not linked to your identity

How to Request Account Deletion:

Email: support@animatrixrealm.com

Subject: Request to Delete My LudoWins Account

Message:

I would like to permanently delete my LudoWins account and all related data.

Username: [Your Username]

Email: [Your Account Email]

Optional: [Reason]

The request will be processed within 14 business days.

Important Notes:

  • Deletion is permanent and cannot be undone.
  • If you're only taking a break, consider logging out instead.

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